Return Policy
Effective Date: June 28th, 2024
1. All Sales Are Final
At '93tothesun', we take great pride in offering high-quality vintage and designer items. Due to the unique nature of our products, all sales are final. We do not accept returns or exchanges under any circumstances.
2. Condition of Items
All items are sold in "as-is" condition. We provide detailed descriptions and photographs of each item, and we encourage customers to review these carefully before making a purchase. If you have any questions or require additional information about a product, please contact us at [your email address] before completing your purchase.
3. Exceptions
While our policy is that all sales are final, we understand that exceptional circumstances may arise. If you receive an item that is significantly not as described, please contact us within 48 hours of receiving your order. We will review your case and may, at our sole discretion, offer a solution such as a store credit or exchange.
4. Damaged or Defective Items
In the rare event that you receive a damaged or defective item, please contact us within 48 hours of receiving your order with detailed photographs and a description of the issue. We will work with you to resolve the situation, which may include offering a replacement or store credit.
5. Shipping Issues
We are not responsible for items lost or damaged during shipping. We take care to package all items securely and use reliable shipping methods, but once the package leaves our hands, we cannot guarantee its safe delivery. We recommend purchasing shipping insurance for added protection.
6. Contact Information
For any questions or concerns regarding your order, please contact us at: 93tothesun@gmail.com
By making a purchase from '93tothesun', you acknowledge that you have read, understood, and agree to our Return Policy. Thank you for your understanding and support.